1. The agency and this website
This website presents the services of Gert Toerien, sole proprietor trading as IME (Internet Marketing Experts), focused on websites and marketing videos for small businesses. The business address is 22 Chamberlain Street, Nigel, South Africa. The contact email is gerttoerien@gmail.com and the phone number is +27 82 319 0573.
2. Quotes and project agreements
Submitting a quote request is free and does not create a paid project agreement. A reference confirms an enquiry submission, not acceptance of a project. The agency and client should agree a written quote or contract covering deliverables, fees, taxes where applicable, payment dates, revisions, approvals, timeline and support before work begins.
Changes to scope, additional work, ongoing hosting, domains, licensed assets and third-party subscriptions should be agreed in writing. This site does not take payments or offer an online checkout.
3. Your content and feedback
Please give accurate project information and only provide text, logos, images, recordings or other material you are entitled to use. Project agreements should identify who supplies content, who approves it and how feedback affects the schedule. Do not upload unlawful or infringing material.
4. Creative work and ownership
Ownership, licences, source files, music rights and permitted use of final website or video work must be set out in the project agreement. Third-party assets remain subject to their licences. Website examples and images labelled as concepts are illustrative; they are not claims of completed client work or client results.
5. Timing, cancellation and refunds
Project dates depend on the agreed scope, content, approvals and third-party services. Cancellation, deposit and refund arrangements must be set out in the accepted project agreement and remain subject to applicable law. These website terms do not waive mandatory consumer rights or impose a blanket no-refund policy.
6. Responsible use
Do not interfere with the website, attempt unauthorised access, submit spam or use forms to send harmful content. Private enquiry records are accessible only to the authenticated site owner.
7. Marketing outcomes disclaimer
Internet Marketing Experts provides website and marketing video creation services. We do not guarantee any marketing outcome, including sales, enquiries, leads, website traffic, conversions, search rankings or return on investment.
Unless expressly included in a written project agreement, the business owner is responsible for marketing, promoting and distributing the websites and videos we create. This includes choosing where and how to use them, managing advertising campaigns and budgets, and following up with potential customers.
Results depend on the business owner’s marketing efforts and other factors, including the offer, target audience, competition, market conditions and third-party platforms. Creating a website or video does not by itself guarantee business growth.
This disclaimer does not limit our responsibility to deliver the work agreed in the project contract, or exclude liability or consumer rights that cannot lawfully be excluded.
The website may occasionally be unavailable. If an enquiry cannot be confirmed, use the agency’s phone or email details and include any reference shown. External providers and linked websites have their own terms.
8. Privacy, concerns and applicable law
The privacy policy explains how enquiries are handled. Raise any website or service concern directly with the agency so it can be reviewed. South African law applies subject to mandatory rights and any properly agreed project terms. This page does not restrict access to a regulator or court where the law allows it.
Contact us
For enquiries about this page, contact Internet Marketing Experts at gerttoerien@gmail.com or +27 82 319 0573.