1. Purpose and completion status
This draft explains the records currently associated with this website and how to start an information-access request. It must be completed and approved by the head of the business before being relied on as the agency’s final PAIA manual.
The proprietor and Information Officer is Gert Toerien, trading as IME (Internet Marketing Experts), at 22 Chamberlain Street, Nigel, South Africa. The remaining review covers inspection and correspondence arrangements, business-wide record categories, applicable legislation, processing locations and security arrangements.
2. Contact information
Agency trading name: IME (Internet Marketing Experts).
Legal status: sole proprietorship.
Proprietor, head of the private body and Information Officer: Gert Toerien.
Business address: 22 Chamberlain Street, Nigel, South Africa.
Email: gerttoerien@gmail.com.
Phone: +27 82 319 0573.
No deputy Information Officer has been specified for this manual. Information-access correspondence should be directed to Gert Toerien using the contact details above.
3. Guidance and requesting records
The Information Regulator publishes a PAIA guide, forms and assistance. For a formal request, use the Regulator’s Form 2: Request for Access to Record and send it to the head of the business or confirmed Information Officer.
Identify the record, the right you seek to exercise or protect, why the record is needed, your preferred access format and your contact details. Provide the required identity verification and, if acting for another person, evidence of your authority. Please arrange a suitable transfer method with the agency before sending sensitive identity documents.
Requests are subject to PAIA’s procedures, permitted refusal grounds, applicable fees or exemptions and statutory response periods. The standard decision period is 30 days, with extensions where the Act permits. A refused or unanswered request can be taken to the Regulator using its prescribed complaint process, or to a court where applicable.
4. Record categories
| Subject | Website records | Access |
|---|---|---|
| Agency information | Service descriptions, process, illustrative concepts and legal notices. | Through the website, subject to its current private access policy. |
| Enquiries | Quote requests, contact messages, references, timestamps and delivery status. | Request access; identity, privacy and other legal protections apply. |
| Creative content | Site images, the explainer video, owner-uploaded showcase video and its metadata. | Displayed content through the site; source or other records by request where held. |
This is a website record inventory. Financial, tax, company, employment, supplier and client-project records held elsewhere must be added by the business where applicable. Records made available under other legislation must also be identified; their availability depends on the relevant law.
5. Personal information
The website processes enquiry senders’ contact and project information to answer requests and prepare quotes. Site hosting, storage and email providers support that processing. The privacy policy describes the current data fields, providers, retention status, safeguards and rights. A complete business-wide processing and international-transfer inventory remains to be confirmed.
6. Availability and updates
This draft is available on this website while it remains privately hosted. The completed manual should be available through the agency’s website, at its principal place of business for inspection, and on request as required by PAIA. The principal business address is 22 Chamberlain Street, Nigel, South Africa. Contact Gert Toerien to arrange an inspection or request a copy; inspection hours and any separate postal arrangements must be confirmed by the business. The head of the business should review the manual when records, contacts or processing practices change.
7. Definitions and official resources
PAIA means the Promotion of Access to Information Act 2 of 2000. POPIA means the Protection of Personal Information Act 4 of 2013. The Regulator is the Information Regulator of South Africa.
Official resources: PAIA guidance and complaints and the private-body manual template.
Contact us
For enquiries about this page, contact Internet Marketing Experts at gerttoerien@gmail.com or +27 82 319 0573.